Salon and beauty centre software for Oman: appointments by staff, room and device

A booking is a row in the diary: who it is for, what it is in your own words, the day, time and duration, who is doing it and what it occupies. The day screen splits your work by what needs you, not by the clock: late, here now, due within the hour, later today and finished today. A 14-day board has one lane per staff member and per room or device, with the day's count in each cell. A booking always belongs to a registered customer, never to a name typed in a hurry.

A staff member is a person. A room or a laser device is a resource that two bookings cannot share at the same moment. You add resources once for the whole business, and each has a policy: Refuse or Warn. When you pick a staff member or a resource with a date and time, the form checks the slot before you save. A clash on a staff member is an amber notice and Save stays available, because it may be deliberate. A clash on a resource set to Warn shows the same. On a resource set to Refuse the Save button disappears and asks you to change the time or duration or pick another resource. If two staff members take the same resource in the same second from two machines, the second save is refused.

Cancelling leaves you a box for the reason, written on the booking, so you can tell a customer who apologised from one who never answered. A filter gathers everyone whose booking fell through and who has booked nothing since, each name with a ready WhatsApp message and a Book button. It is the shortest list in the system and the most profitable, because every one of them already knows you. When you press Done on her session, a Book next button offers the same weekday and hour after her usual gap, so you book it before she leaves. You add follow-ups of your own: a personal reminder or a collection of money owed.

Book a weekly or fortnightly session once and it becomes a series of real bookings. You see every date before you save: a date whose room is set to Refuse and is taken is not booked, a date that meets a prayer time shows it, and you skip any date you do not want. A package paid up front at the till has its sessions booked as a course of that number, linked to the sale, so you read 3 of 10. Tomorrow's reminders is a list with a WhatsApp message in your own words for every booking, one tap each. The booking page is a link you send your customers: she asks for a time from it, and you confirm it.

Categories arrive ready in Arabic: laser sessions, facials and cleaning, injectables, slimming and body, hair treatments, massage and spa, and retail products. A service carries no stock quantity, and a product does. The invoice prints in Arabic or English, with tax on every line, and you can send the customer a link to her invoice on WhatsApp. A new customer is added from the sale screen with a name and a phone number.

The customer file gathers her bookings, purchases and payments, with a card of all her sessions and a button for a new one. If she is linked to a household, you can book them all for the same slot, with the same room, in one submission: all of them are saved or none is. The owner, or a manager with branches under him, sees Branch as the first box and books at the branch he picks. Staff and rooms are the same for every branch of the business. A switched-off branch takes no new bookings.

Every staff member has permissions and every action carries the name of the person who did it. Payroll follows Oman rules: Social Protection Fund, end of service and the Wage Protection System file. Purchasing from suppliers runs through an order and a supplier bill. If you switch the accounts module on, entries are written with every sale, purchase and expense.

A centre invoice is structured today: tax on every line, sequential numbering and no amount, VAT, line or price changes after issue. The system is built to connect to Fawtara. Decision No. 189/2026 makes it mandatory from 1 April 2027 for businesses with annual supplies above OMR 5 million and from 1 October 2027 for every other VAT registered business. Confirm your own date with the Tax Authority.