Dental clinic management software in Oman

• You

  Record a tooth's condition.

  Nizro

  It keeps it per tooth and surface in FDI notation, and a mistake is struck through, never erased.

• You

  Sign the clinical note.

  Nizro

  It locks it, so only a dated addendum can follow, and a clinical record is never deleted.

• You

  Search an implant lot number.

  Nizro

  It names the patients who received implants from that lot.

• You

  Add a treatment to the invoice.

  Nizro

  It marks it VAT exempt, whitening aside, and prints the exempt line with a dagger and its own subtotal.

• You

  Book the chair.

  Nizro

  It refuses two overlapping bookings of the chair, and only warns you when a dentist is booked twice.

What a dental clinic gets

• The chart: tooth and surface, not boxes

  The odontogram records per tooth and per surface in FDI notation.

  • Permanent teeth run from 11 to 48 and deciduous teeth from 51 to 85
  • It has eleven conditions, including caries, filled, crown, bridge, root canal, implant, missing, extraction needed and fractured
  • A mistake is struck through and never erased, so what was first recorded stays on the record
  • The interface runs right to left, and Arabic is the product's own language rather than a translation layer
  • The periodontal chart holds the six BPE sextant scores with furcation flags. Where a sextant scores three or more you get six site probing depths and bleeding per tooth

• A clinical note is signed, then never edited

  A clinical note is a draft until it is signed.

  • Signing locks it permanently, and the only door after that is a dated addendum
  • Allergy alerts are stricter still: an alert is struck through rather than quietly reworded, so the record shows what was believed at the time as well as what is believed now
  • There is no way to delete a clinical record anywhere in the system, and the clinic cannot delete a patient record: this is a decision, not an oversight
  • The medical history form goes to the patient as a link they open on their phone after typing the last four digits of the number you hold
  • The answers lock on submit, then a member of staff reviews them and the allergies and medications move into the file's alerts
  • There is no electronic prescribing

• Sterilisation and implants: an inspection has one answer

  Proving that a particular instrument set was sterile is one query rather than an afternoon with a folder.

  • The sterilisation log of your autoclave cycles is append only
  • It carries the machine, the cycle number, the result and the spore test, and a visit names the load it used
  • The implant registry captures maker, REF, LOT, serial and expiry
  • Each implant is recorded against the patient and the tooth at placement, and the lot number is indexed
  • So a manufacturer recall answers which patients rather than which box

• Radiographs: tagged by tooth, kept by your policy

  Radiographs are tagged by modality and by the teeth they show.

  • Every image of tooth 26, oldest to newest, comes from one query rather than a search through a folder
  • Two films of the same tooth open side by side, each with its own zoom and invert
  • Both panes are pinned to one patient deliberately, because comparing across two patients is how a wrong patient incident begins
  • Every film is stamped on entry with the earliest date it may be disposed of, worked out from the clinic's own retention policy and defaulting to 25 years
  • Shortening that policy later never moves a film already on record
  • The upload path takes JPEG, PNG and WebP up to 20 MB, so a panoramic goes in at full quality, and the file goes from the browser straight to storage
  • Take a photo reads a USB intraoral camera that the computer lists as a webcam (most do) in the browser itself, with no software to install, and the frame is tagged by tooth like any film
  • CBCT is a valid label on an image, but volume data is not covered. There is no DICOM support, so scans stay with the scanner's own software

• Insurance claims, and the line this does not cross

  There is an insurer directory, a policy per patient, and pre-authorisation held with its own validity.

  • A claim is prepared, tracked and reconciled against the remittance that comes in, and the remittance register allocates each remittance to its claims
  • A rejected claim is never edited into a resubmission. The resubmission is a new claim linked to the rejected one
  • The insurer's resubmission window, 30 days by default, drives a worklist of rejected claims still inside it
  • Fee schedules belong either to a payer or to self pay. They are dated and old versions are never edited, so a quote given in January can still be explained in November
  • Nizro takes the newest active schedule on or before today: the payer's first, and self pay if there is none
  • Now the line. Claims are prepared, tracked and settled inside Nizro, and nothing is transmitted to an insurer or to any government body on your behalf
  • There is no Dhamani adapter, and Nizro holds no health authority approval in any Gulf country

• VAT on treatment, and a chair that is never booked twice

  Oman exempts dental treatment, so the ten dental categories that come with Nizro arrive marked exempt, not zero rated, and each line carries its tax treatment at the moment it is priced.

  • The ten dental categories arrive with their Arabic names and marked exempt
  • Whitening is flagged as cosmetic and taxable by default
  • One item can be returned to exempt if you write, when adding it to the plan, why this patient needs it clinically (3 to 300 characters). The note stays attached to the line
  • On the printed invoice an exempt line carries a dagger, the exempt supplies subtotal appears separately, and a footer names the ground
  • A practice making exempt supplies cannot recover input VAT, so a branch that becomes a dental clinic starts with input VAT set as non recoverable, and the VAT on a supplier invoice goes into cost
  • An invoice line can carry the tooth, the surfaces and the performing practitioner, which makes production per dentist and the associate compensation report possible
  • The database refuses two overlapping bookings on a chair. Doctors and assistants get a warning instead of a block, because a clinic may double-book a dentist on purpose but never a chair
  • Orthodontic revenue is not recognised stage by stage: ortho and implant advances sit as a liability until the work is done
  • Underneath all of it are real double-entry books, posted from every sale and refund, and the accounts, payroll and Omanisation reporting behind the clinic sit on the accounts and payroll page

A day in your clinic with Nizro

1. The patient file

   The file opens on the odontogram, not on an empty screen: per tooth and per surface in FDI notation.

2. The chair

   The database refuses two overlapping bookings on a chair. Doctors and assistants get a warning instead of a block, because a clinic may double-book a dentist on purpose but never a chair.

3. The clinical note

   A clinical note is a draft until it is signed. Signing locks it permanently, and the only door after that is a dated addendum.

4. The invoice

   Dental categories arrive marked exempt, and an invoice line can carry the tooth, the surfaces and the performing practitioner.

5. The day sheet

   The day sheet ties the day off in three numbers: production per practitioner, collections per tender method, and the day's lab cost. The practitioner column is hidden from the front desk, because a receptionist should not be able to read a colleague's production by name.