Hotel management system for hotels and apartments in Oman

• You

  Enter the dates, the room type and the rate plan.

  Nizro

  It works out the total as you type, keeps the booking button off until the price shows, and readies a WhatsApp message with the dates and the price.

• You

  Fill in the main guest's registration card.

  Nizro

  It refuses a check-in without one, and prints the card in Arabic and English on one sheet with two signature lines.

• You

  Press check-out.

  Nizro

  It turns every open charge into an invoice, each levy on its own line, deducts the deposit and shows what is left.

• You

  Go home for the evening.

  Nizro

  It closes the day at the hour you set: it posts each stay's night with its levies, settles the no-shows and works out the day's figures.

• You

  Open your figures as the manager.

  Nizro

  It shows occupancy, the average room rate and the revenue per available room, and where money was given away in the last 30 days or in any period you choose.

What a hotel gets

• A booking that knows the price before you promise it

  Enter the guest's phone, the dates, the room type, the rate plan, the booking source and the deposit, and the total moves as you change anything.

  • The source carries its reference, the commission and who collects it
  • The Book button does not work until the dates are valid and the price appears
  • If no free room of that type is left, only a manager can accept an overbooking, and it is recorded under his name
  • One button opens the guest's WhatsApp with the dates and the price

• Check-in: the card before the key

  The check-in button does not appear until the main guest's registration card is filled in, and the database itself refuses a check-in without one.

  • The ID is recorded from a national ID card, a passport or another document, and an ID that expires before arrival is refused
  • Companions are written under the main guest by name
  • The card prints in Arabic and English on one sheet with two signature lines for the guest and the front desk
  • The guest register downloads ready, built from the same cards

• The folio and Oman's four levies

  Nizro prints each levy as its own line with its name, not as one total marked tax inclusive.

  • Service charge is worked out on the room net
  • Tourism fee and municipal tax are worked out on the room net plus service charge
  • VAT is worked out on all of it
  • The rates, their order and which charges attract tax are set in your hotel's settings, not fixed rules
  • The levies are booked as liabilities, not revenue, so the answer to what you owe the authorities is a number, not an estimate
  • The deposit paid is deducted from the folio, and what is left to pay or to refund shows

• Checkout, early departure and no-shows

  The check-out and issue invoice button turns every open charge into a sales invoice in the same Nizro books, with the same numbering.

  • A guest who leaves early: you choose between the nights he stayed or all the booked nights, and your choice is recorded
  • A guest who stays longer: extend the stay at the plan rate
  • A guest who does not arrive: the first night is charged by your policy, the deposit is applied and the room is released for the remaining nights
  • Only a manager approves a price below the plan, and it will not save until he writes the reason

• Behind the desk and the night close

  Housekeeping is a board built each morning from the day's stays, departures first. The manager assigns the work, and the attendant presses Start and Done.

  • Maintenance is a fault reported with its place and urgency
  • The handover book can be added to but never edited
  • If the attendant says a room is empty and the desk says it holds a guest, a red box shows it
  • Nizro closes the day by itself at the hour you set (2:00 in the morning Muscat time for a new hotel): it posts each stay's night with its levies, settles no-shows and works out the day's numbers
  • The morning screen shows only what is not done

• Manager's numbers and staff permissions

  Three numbers, each with how it was worked out: occupancy, average room rate and revenue per available room.

  • The third is the most honest: fill the hotel by cutting the price and occupancy climbs while this number can fall, telling you the nights went up and the money did not
  • The Where money was given away card is for the manager only and covers the last 30 days, or any period he chooses: prices below plan, cancellations and removed charges, each line saying who did it and why
  • The front desk books, checks guests in and out and adds charges, but cannot discount. The block is in the database, not only in the button
  • Accounting, purchasing, HR and customers are ready from day one

A day in your hotel with Nizro

1. The morning

   The housekeeping board is built from the day's stays, departures first. The manager assigns the work, and the attendant presses Start and Done.

2. A new booking

   You enter the dates, the room type and the rate plan, and the total moves as you change anything.

3. Check-in

   The main guest's card is filled in before the key, and the database refuses a check-in without one.

4. Checkout

   One button turns every open charge into a sales invoice in the same Nizro books, with the same numbering.

5. The night close

   Nizro closes the day by itself at the hour you set (2:00 in the morning Muscat time for a new hotel): it posts each stay's night with its levies, settles no-shows and works out the day's numbers.